Why Choose Us?

The support I received as a result of my Needs Assessment with Andrew Broadbent, transformed my educational experience. I am writing this review now at the end of my course as I had not realised at the time of my Assessment, how beneficial it truly would be.  I remember being surprised by the warm welcome, not realising how anxious I was . My biggest surprise was in the conversation with Andrew, exploring what I needed to be able to learn. He listened attentively and in the suggestions he offered, I felt for the first time ever, that someone understood and acknowledged  my difficulties. His  care and non judgemental attitude was a positive influence for me. I did receive the technology, training and tutorial support that was essential, but also had the  confidence to know that  when  I had any concerns, I was able to  contact Broadbents for help . Thank you very much. Julie

I needed a DSA assesment and felt very nervous about this, I was unsure if I would be able to get any help. I spoke with Charlotte from the Bournemouth area. She was absolutely fantastic. She was compassionate, empathetic and kind. She instantly put me at ease for the phone call, discussed all of my concerns and obstacles thoroughly and took the time to discuss any options available.

I found that Charlotte was very clued up on my condition and the course I was going to take and she took the time to make sure we covered everything in a very friendly way over the phone due to the current situation. Very much recommend this company for DSA assessments, very fair and friendly.

My DSA Assessment review with Jo was conducted over Zoom. I found Jo to be kind, thoughtful and patient in the way she listened as I spoke about my disability and outlined my needs, despite my speech impediment and hearing difficulties.

Jo was very knowledgeable about what is available, both in terms of equipment and software to help me with my course. She talked through the advantages and disadvantages of each option and helped me make an informed decision. The solutions suggested by Jo will help study independently and give me the same experience as my able-bodied peers. I would like to thank Jo for the time she took to ensure that the report is as thorough as possible.

Broadbent were great for me. I had a review via telephone consultation and it was really in depth and nothing was missed. I was made to feel relaxed and if needed I could go over things again as I am very forgetful and I got all the help that I needed throughout the academic year. So it was perfect.

A positive and not at all scary experience, even when the assessment was conducted via Zoom remotely. The assessor introduced theirself to me before the assessment – this also helped put my mind at rest. No stone was unturned, when establishing the details of difficulties, that I face due to a physical and neuro disability – all avenue’s have been explored by Broadbent & Co. I now feel confident that the assessment, will help me to access what I need ready to start my studies in September.

My assessment was carried out over the phone due to not being able to do in person appointments at this moment. I was really nervous at the beginning however the assessment was absolutely fine.
My assessor, Jennifer, was so lovely. It was a really casual yet professional chat. This really eased any anxiety I had as she was so easy to talk to. They really are there to help you. They make you feel valued and want to do their best to get you everything you may need in terms of assistance.
I would highly recommend.

Went to Broadbent & Co at JMU to have a needs assessment report done for the DSA. I found the assessor to be highly professional, friendly and patient. The assessor took time in explaining everything in a way that my son understood, showing equipment to my son that would benefit him at university. The assessment took about an hour and a half, and in that time not once did we feel pressured into anything that wasn’t needed, in fact we were shown software and equipment that we were unaware of, all of which is going to give my son a proper chance at university. The whole experience from start to finish was stress free which was so important, which was down to the way the assessor handled everything. Well worth the time as my son now feels so much more confident with going to university, especially that now the funding body have agreed with all of the assessor’s recommendations.’

Amazing. They don’t judge you.
When you express your issues and concerns, they offer you many different options to help you with your studies.
Cant believe all the different equipment that is out there that will help people with learning difficulties!
You get full training and shown how to use the equipment correctly and sufficiently.
Fab group of people, great team!

I attended this assessment with my daughter and to be honest had no idea what to expect, only that it would take up to 2 hours. We met with the assessor and I have to say any initial nerves were left at the door. The process was explained in a way that was easy for my daughter to understand and she was in no way made to feel she had to ‘evidence’ her disability at each stage. It was more like an informal chat but cleverly done so that the assessor could get the information she needed.

The assessor was a mind of information and totally understood the needs of my daughter and came up with suitable aides and tools to support her in her studies.

As a parent, I can thoroughly recommend this assessment body, they have a real duty of care to the individual. If you are offered an assessment, please, please take up the appointment. If you don’t you could be missing out on some vital support tools to help your future studies.

A BIG thank you for your support and understanding.

Broadbent were excellent with the whole process from start to finish. The assessor who took my assessment was fantastic. He made me feel comfortable and made feel like this Company really did care about making sure I got the right support after my assessment.

After my assessment they were extremely fast at replying to any emails I sent, any issues I had were sorted extremely quickly.

I cannot recommend Broadbent enough!

I was anxious about meeting someone new who I thought may judge me. However, I was put at ease straight away,  by their calm approach and the way they discussed everything in detail so I understood everything.  Their knowledge on software was fantastic. I wasn’t aware there was software to help me which I know will be of benefit to me. Thank you.

Absolutely fantastic service from start to finish. I felt so at ease. I would definitely recommend this Company to anyone. The assessment went really well with the outcome of me getting all the support I needed to continue going and attending university.

My time at university would have been very difficult if it wasn’t for this support.

I saw my assessor for my DSA needs assessment on 10th June 2019. They were incredibly friendly, thorough, kind and put me at ease. It was also fun and even ran over time because I had a lot of questions!

Seth Collis

The assessor was all of the above that Seth has described. I would highly
recommend them to anyone. Also the Staff at Broadbent’s main contact number was unbelievably helpful when SFE were being incredibly unhelpful. I commend all to their managers.

Mary-Ann Collis

The experience I had with Broadband & Co. was extremely positive, they made a very daunting experience extremely easy , from dealing with student finance to having my assessment just a few weeks ago.

They were so accommodating and eager to help.  My support is in place which will specifically help me at University.

All I can say is that we really need more services like this.

The assessment was fantastic and at just the right pace.  Everything was really well explained.
Would definitely recommend Broadbent & Co and Bolton Centre especially. Thanks for your help.

Hello, I’d just like to leave a review on my experience with Broadbent & Co. I’d like to begin with saying how impressed I was with the level of professionalism during my assessment. I wont go into detail about what was included in my assessment, as this is personal to me, but it was all made very clear to me what was potentially being put in place, in terms of my ‘add-ons’ for my course completion.

I am now eager to hear back from the funding bodies as to whether or not my equipment/software will be approved.

I was very nervous about coming for the assessment (due to the negative experience in the past with Jobcentre, GPs etc.)

Therefore, I was very surprised when I arrived and I was greeted in the reception by my assessor. They were kind, warm and caring which I could feel from the moment I first spoke to them. They did not judge me or rush me during the assessment and did not ask irrelevant questions. They listened to me carefully and asked questions to better understand my needs. I have never felt as much respect from any professional person as I did with the assessor. I highly recommend Broadbent & Co, as every single person that I have had a pleasure to deal with has always been very helpful and caring. Thank you very much for the great job you do!

The assessment with Broadbent at the Bolton Centre was excellent; relaxed, constructive and with expert insights to help create a tailored support package.

Subsequent support from Broadbent in working with SFE, Invate and the University has also been outstanding.

The Assessor was fantastic, I felt really comfortable with them and also with my best friend being in the room. Thank you!  Highly recommended 🙂

I would like to express my thankfulness and gratitude for  the staff who helped me arrange my assessment and guide me through the process from the evidence to the initial assessment. I would like to say a very big thank you to the assessor and their colleagues for the time they took to go through my assessment and explain everything to me. They were really reassuring, I was anxious and they were friendly, kind and most of all very understanding to my various complex needs. They explained the
process to me in a way that I was able to absorb and understand and process.

At first I felt nervous as I never knew what to expect as this was a new place I had never been to. The whole system was new to me but they made me feel very reassured that they were there to help me with my specific learning disability and explained what would help me with my studies.

The process lasted for a few hours but I was able to take a break when I needed to and have a drink in between, if needed.

If you are struggling with a learning disability and need help, do not hesitate to use this company to help you with your future studies and help to get the best, which will help and assist you to succeed.

On my arrival, I was greeted outside the building and invited in. Shortly after I met my assessor, who was very warm and welcoming. They had some background knowledge re my disability, but as it was cancer-related needed to ask me some more personal questions in order to complete a full assessment.
The assessor had good listening skills, I did not feel rushed or under pressure. I came with no expectations as in fact because my disability is not physically visible I did not know how I could be supported. However I was speechless and astounded at the time, with the compassion and attention that the assessor paid to my current condition & disability.

They made some amazing suggestions which I would
have never imagined could be possible, in order to offer me an equal opportunity to learn as HE student. I feel with the extra aids and interventions recommended, my studying experience will be much more
achievable and comfortable. Thank you

My assessor was fantastic. They put me at ease straight away and were friendly, very helpful and professional at the same time. They asked me loads of questions to determine what help I would need to attend university. Everything now has been put into place for me and I am so grateful for their help.

I want to say thank you to the assessor and I feel so much better to try and concentrate on my studies now instead of my problems.

The assessor was fantastic, together with their colleague who remembered my long name so many years later. The service from the 1st phone call with the office, to the assessment  was outstanding. They truly went the extra mile to help me. They were very friendly, professional and I felt listened to all the time. My original request was a bit of an odd request, but to me it was key weather or not to go back to study, as without the medical report I wasn’t going to enrol in the course.

The staff were so patient to look through all the past years to find my report, they were fantastic!!! I would definitely recommend this Company, they are so helpful and friendly!

My experience with the assessor was very positive. I talked to an assessor who I connected with instantly. I felt I could confide in them and talk about my struggles connected to my health issues. The help organised made a great deal of difference. It helped me study faster and more efficiently and pass my assignments.

I am very grateful that someone helped me to come out of the dark place I was in . I hope every person in need will receive such a great help.

The assessor and staff at the office are fantastic and remembered and traced my long name so many years later. The service from the 1st phone call, with the assessment centre until the end was outstanding. They truly went the extra mile to help me. They were very friendly, professional and I felt listened all the time.

My request was a bit of an odd request but to me it was key weather or not to go back to study as I am thinking to do a Masters course and without the medical report I wasn’t going to enroll to the course. The member of staff was so patient to look through all the past years and they were fantastic!!!

They are all so helpful and friendly. I would definitely recommend this centre.

I was really anxious about the assessment, but the assessor explained everything to me in details, very slowly.
The assessor was really professional, compassionate, friendly and was very knowledgeable about my conditions: which saved me explaining things.
I was given good advice on what is most suited to my needs .
The whole experience was delightful I would definitely recommend this centre.

The room is within the Library itself, tucked away adjacent to the lift.
The interview was fantastic, the woman who assumed me was understanding and took time to listen.
I was worried about the meeting, thinking that they would scrutinise my condition, but this was not the case, the woman was understanding and compassionate.

I can’t thank the staff that work here enough for everything they did during this process. My appointment was arranged as quickly as possible and they were considerate enough to work around the exams that I was completing.
The appointment itself was fantastic. The Assessor listened to everything I had to say and asked lots of questions to gain a deeper understanding.
The Assessor then showed me all of the equipment they thought would be helpful and honestly everything they thought of was! All of the tools would have been really helpful during college so I’m looking forward to uni a lot more now I now I have tools to help me.
The report itself was written quickly and in so much detail. All in all you really
feel like everyone is on your side and wants to help you.

There can be an air of unease around assessments because they’re often quite formal and serious. My assessment with Broadbent and Co. was very relaxed.
I’d never had any assistance with a learning difficulty before so I was a little worried about appearing stupid or, alternatively, seeming like I didn’t need the support I was to receive.
The assessment was a lot more cooperative then what I expected. My assessor suggested some software or hardware that could help me with X, Y and Z issue I have with my learning and I was free to give input on whether or not I felt that would be useful.
It was nice to not feel patronised for the areas in which I struggle and get useful and relevant support for it.

The assessor made the assessment feel very relaxed, and went through the assessment at steady pace explaining every aspect. I have just had my study needs assessment with an assessor from Broadbent & Co. I was a little apprehensive about the appointment because I didn’t really know what to expect but the needs assessor was so kind and friendly and really put me at ease.
The assessor thoroughly worked through my history, checking all the relevant details and then made so many recommendations.
They recommended equipment and software that I didn’t even know existed that will make my life at university so much easier. I am amazed at how much help I will receive and can’t wait to start university now.
Many thanks to Broadbent & Co.engaging and understanding to my needs which helped with the assessment.

An in depth observation of how my son’s difficulties would affect his ability to access and succeed at university; undertaken by a supportive, considerate assessor with a wealth of experience and understanding of his condition.
Excellent. Thank you.

Before my appointment I was really nervous as I didn’t know what to expect. The assessor made me feel really at ease, was really helpful and informative. I felt as though I could really open up and tell them my needs.
I feel like I received compassionate care from my assessor and the support that is to be put in place will hopefully help me reach my full potential at university.

I had previously had an assessment a few years ago but this was carried out on the telephone (not very successfully!) and so I was apprehensive about having to attend a centre for a full assessment. I didn’t even think there was anything I could be helped with anyone but it was a requirement of SFE.
I could not have been more mistaken! From the moment I got there, I felt reassured and my assessor went out of their way to spend time with me to work out needs I didn’t even realise I could get help with! I just talked about my studying on a daily basis and the way in which my ill-health and disabilities impacted on this -together we were able to come up with some ideas that have really helped me.
The equipment and other services that I have now received have quite literally transformed my studying abilities and I could not be more grateful. The assessment centre was very pleasant and the assessor was fantastic. I was able to ask questions and was provided with plenty of opportunities to discuss options. It was an extremely positive experience and I am so glad that my assessment was carried out by both Broadbent and that particular assessor!

Outstanding service! The assessor immediately put me at ease and I felt he understood all the difficulties I might face when attending the University.
I would certainly recommend this company to anyone.
I have had a few assessments over the years but the level of support I received at this one was second to none. Many many thanks, I couldn’t have asked for more.

It was a brilliant experience. As soon as I reached the centre I was welcomed by a really lovely person which was unexpected!! They also offered me and my dad drinks which was lovely and really helped to calm my nerves down as I do get really nervous going into new places.
The assessor who did my assessment was really kind and they explained everything in detail to me and they urged that i understood.
The assessor also did their own research about my disability which I thought was convenient.
They were really organised they knew what they were doing and showed me some cool apps that would help me to study a lot more easier. Even after the assessment I was still able to phone or contact Broadbent anytime and I would get a quick reply.
I have had a fantastic time here and would recommend a lot of people to choose Broadbent.

I found the whole experience really great! The assessor was very understanding of my condition and how it can influence my studies. It is great that there is help out there as I would never have known without this assessment.
Being a mature student I feel more confident returning to study and dealing with any issues that may arise during the course

Thanks to my assessor, for a comprehensive, kind and understanding assessment. We discussed all elements of my disability, and how it affects my studies. They dealt with the details with professionalism and courtesy. Thank you for making my experience a positive one.

I was nervous about doing this and I didn’t think they could help me, but My assessor was very approachable, listened very attentively and emphatically. I was initially nervous about being assessed however the assessor very quickly put my mind at ease by my assessors approach.
The results of the assessment have meant some much needed support that will help me stay on my course and hopefully complete my studies. I found it an excellent service, and feel like I would have accessed the support earlier had I known the process was going to be this straightforward and helpful.
I went along and met the assessor, who was really friendly and helped me feel very relaxed about talking about the help I needed and also finding out bits of help I needed that I wasn’t actually aware of. I felt they understood me and was there to help me as much as they could.
Today I get all the help I need to be successful at completing my Degree. Thank you for your support and help. This is a fantastic company and I would highly recommend them.

Broadbent were very helpful when booking, and when I needed to reschedule due to my child being poorly. Everyone concerned was lovely and helped to put me at ease.
The assessment was very straightforward involving questions and answers about my history and experiences, so was not a test at all. I had noted some things down so that I didn’t forget, but I needn’t have. There was plenty of opportunity for me to ask questions too.
Overall a very positive experience, and I am glad I booked with Broadbent.

I would normally find this stressful, but I was made to feel completely at ease throughout my whole assessment.
You do a great job. Thank you so much for your help and support.
Joe

“I went to the assessment yesterday and thought it was brilliant.
The woman who assessed me was so brilliant and understood my difficulties very well. The level of support that was described to me at the assessment in addition to the programmes which were shown to me on the computer blew me away.
Highly recommend to people as it’s so helpful to have this support and compassion in place.”

“Today I was very politely welcomed into the assessment centre by my assessor.
They made me feel very comfortable and they also welcomed my chaperone into an office where they described in great detail the type of help I can possibly receive whilst I study at university and at home.
I left feeling very satisfied that someone was willing to help me as much as possible so I in turn can help others thank you so much.”

“I had a really positive experience. My assessor was helpful, listened and put some great support in place for when I start in September.”

“I found the whole experience really straightforward.
The assessor was there to understand the difficulties I had and to identity solutions. They were friendly, understanding and knowledgeable and able to recommend equipment and support to make my studies as easy and pain-free as possible.
Totally different from DWP benefit assessments, so don’t be put off applying for DSA because of a bad experience with ATOS.”

“It was easy to access and book an assessment . The staff were friendly and helpful and i was made to feel welcome and comfortable. The assessment was simple it was just talking and it was nice to know what I was allowed to access.”

“My assessor was fantastic! Very kind and welcoming. They were also well informed and thoroughly committed to ensuring my needs were understood and met.”

“I dreaded my DSA interview as my physical and psychological problems include fatigue and communication fears, but the interview and the report were brilliant 🙂 and I am SO SO grateful to my Needs Assessor, from Broadbent & Co..
They were incredibly understanding and helpful ; because they were so well informed about medical and mental health matters, and how they might affect studying at Uni, they were able to help me through all the questions and they wrote a long, very accurate and detailed report.
They made recommendations for equipment that helped me enormously – and will help me for years to come.

Everyone involved in my assessment and those who provided and delivered the equipment were really friendly and understanding. The equipment was very high standard. I’m SO glad I was persuaded to apply for a DSA – do it!!! it will change your life for the better and you will get an amazing level of support.

I had never had so much help before and feeling understood and supported made a HUGE difference to me, and to my family and friends. A massive THANK YOU to all involved
in the DSA.”

“My DSA process was the smoothest thing and I got all the relevant support put in place just before I started university.
Honestly this service is highly recommended and I see why!”

“Broadbent & Co have been fantastic. They have provided good support throughout the whole process.
I had the pleasure of receiving help from them during my undergrad, and now again for my masters.
They are lovely and polite, and are always happy to help.
Everything is always very professional, whilst still keeping things comfortable. Highly recommend.”

“I could not be more grateful for the wonderful support I have received through Broadbent and Co.
The process was as stress-free as possible, and I felt comfortable and reassured when discussing my study needs. Knowledge and expertise were second to none, and my report was completed quickly and in incredible detail. Thank you very much!”

“I am very happy with the help I received from the service.
The assessment was set in a nice, friendly environment and the way the assessment was laid out was very organised. I learned everything that was being put in place for me and I’m very thankful for what I have received because it’s helped me a lot.
The people are very nice and helpful to talk to and there’s nothing bad I could say about it. Everything has been very helpful.”

“The assessor was very helpful and understanding and also allowed me to message him after the initial assessment to update him on some things that I had missed out.
They updated my claim which was very helpful. Overall I was very satisfied. Thank you.”

“I had an amazing experience with Broadbent & Co.
My assessor was fantastic, super professional and knew what to ask and say, very kind. They made me feel very comfortable and relaxed.
Altogether, fantastic company, centre and employees.
Many thanks.”

“Thank you so much for all your help and support during my assessment.
Your kindness, knowledge, expertise, understanding and your amazing way with people shines through.
Felt very seen, understood and heard.
You made it a very positive experience, thank you.”

“Absolutely first class. I was very nervous, but the assessor made me feel welcome and that they were there for me. They guided me through, asking questions to fully ascertain my personal needs.
The whole team were outstanding. The equipment supplied is also excellent and has made a real difference to my study. If anyone needs an assessment, I highly recommend Broadbent & Co.”

“Have to say I highly recommend this centre.
My assessor was lovely a real credit to the company. Their knowledge of my disability was amazing. Really helped me and understood the issues I have to face on a daily basis and showed me some amazing products that will help me thrive in my chosen academic study’s.
The building was a beautiful setting and helped to put me at ease. The appointment booking was quick and easy and no long wait like other companies. Overall a great experience. Highly recommend this company and it’s staff.”

“Today’s assessment has totally boosted my self esteem and my confidence, very much appreciated thank you very much.”

“I was really quite nervous about this ‘assessment’ but the assessor made me feel very at ease from the beginning.
Extremely glad I went it was extremely helpful and I left feeling very positive and optimistic about my future. Thank you !”

“I would like to say thank you so much for the help and understanding at the assessment, I was unsure what the expectations were but I was put at ease straight away and it felt like a chat with a friend.
I would like to say a big thank you to my assessor, for the explanations of the software used, also showing me what they look like so it will not be that overwhelming when I start to use it…. your help and understanding during the ‘chat’ was very much appreciated. the help received has let me relax and look forward to starting the next stage in my life and given me hope to going further. thank you all at Broadbent & co.”

“I had my assessment with an adviser who was pleasant, patient, and professional, explaining in detail the reason for the assessment.
I was made to feel comfortable, and for me to ask questions at anytime If I didn’t understand anything. They continue to support me every step of the way regarding my educational needs, please don’t hesitate to contact them. This company is very friendly, helpful, and informative, and I would certainly recommend them.”

“What a brilliant assessment. I have come out of it knowing I can do this. The assessor was so helpful, reassuring and supportive. Offered lots of tips and advice on how to help me study. Showed me some of the recommended software and how to use it and how it might help.
I was so apprehensive about the appointment but now I feel really positive and cannot wait to start my course.
The assessor was lovely,delightful and friendly. She told me I could take a break whenever needed, but she was so nice I didn’t need to. The assessor acted like they wanted what was best for me, to help me progress. I suffer from anxiety and depression but I will definitely say to anyone in a similar position, please do not worry, this assessment was very smooth and easy. Its like chatting to a friend it felt so natural. With tips, advice and the recommendations given.
I feel more positive than ever that I am making the right decision to go back to study (even at my ripe old age of 50!) Thank you for making the process so smooth and reassuring. You have made me even more excited about being a student.”

“What a simple easy assessment. When I heard the word ‘assessment’ I thought… oh no not another one as being like a rabbit in headlights with the process. How wrong was I? The informal chat was the most mind easing thing ever.
My assessor went though all the possible options for me and went though how they would benefit my education. We had a talk about my initial assessment and brought it back to real life scenarios not just university work. My assessor let me try the equipment out and went above and beyond to ensure that they had the correct software for my specific course.
Broadbent & Co were so quick to respond and managed to get me an appointment within 2 days of DSA getting back to me! My assessor made me feel at ease and made me feel confident about starting assignments. My assessor actually listened to my needs and put things in place that she thought would be beneficial.
I would highly recommend this company to any students needing a needs assessment carried out!!”

“Broadbent and Co provided a very friendly and positive environment in which to discuss my needs. My assessor made me feel comfortable and offered useful suggestions that had not occurred to me and have since proved invaluable to me in coping with university life. If I had a concern, they provided excellent communication over email, responding promptly.
I would hugely recommend the DSA assessment as it provides you with a very comfortable and safe environment in which to discuss your needs and provides you with information and suggestions that may not otherwise be considered, placing you in the best possible position for starting university.”

“The assessor was absolutely fantastic, very welcoming, kind and patient, I felt at ease and not worried when I was unsure on the questions asked as they had brilliant alternatives on asking questions. They were very thorough with me.
Could not have asked for a better assessment. Left with a weight of my shoulders!!!!”

“I would like to say a very big “Thank You” to the assessor for the time they took to go through my assessment. The assessor was friendly, kind and most of all very understanding to my needs. They explained the process to me in a way that I was able to absorb and understand. I felt nervous as I never knew what to expect but they made me feel very reassured that they were there to help me with my learning disability and there to help me get the tools that I needed to help me with my studies.

The process lasted 2 hours but you are able to take a break and have a drink in between, if needed. If you are struggling with a learning disability and need help, do not hesitate to use this company to help you with your future studies.”

“My assessment with the assessor went very well. It was at a pace suitable for me to understand and I didn’t feel rushed when answering. I was made to feel supported and didn’t feel judged at all.
I would recommend this facility for any student who requires a DSA assessment.
Considerate and very supportive throughout the entire process.”

“I had my assessment a while ago now for my Master’s degree and more recently a review as I have transferred to a research-based course. My assessor was so nice and helpful. As a mature student, I had no idea I needed this level of help but my assessor was fantastic in explaining everything and taking me through the assessment process.
Throughout, Broadbents and my assessor, have been very supportive and quick at responding to any questions or issues which have cropped up. Broadbents have been a vital for my learning whilst back at University. Thank you all so much.”

“I was really nervous about the whole process of being assessed and talking to anyone about the equipment that I needed – Broadbent and my assessor really helped diminish any worries that I had by explaining everything that I needed to know and making me feel comfortable in explaining my study needs.

I now feel a lot less anxious about my studies, due to the help that I received here, as well as the useful equipment that I received as a result of my DSA assessment.”

“I am so glad I chose Broadbent & Co for my needs assessment! From the initial phone call to arrange an appointment, I noticed they were very helpful and accommodating to offer me a suitable time to fit in with uni which was reassuring. To be honest I was not looking forward to the needs assessment, as I found the whole dyslexia process lengthy and a real challenge and with all these concerns I unsure what this next stage would bring.

Well, my needs assessment was the best experience! This was the first time I actually felt someone genuinely wanted to help, listen and support me with the difficulties I was facing in my studies. My assessment was very thorough and I felt comfortable with discussing my challenges with my assessor who really gave me a sense of confidence in dealing with my assessment and report. I really appreciate the efficiency in processing my report and how I was kept up to date with emails from the team. Overall I want to say a very BIG THANK YOU to my assessor for the support and all the assistance I received, I am so pleased to have been assessed by Broadbent & Co!”

I had an assessment a few months ago. I’m not very good using a computer. The receptionist at Broadbent company helped me sort everything out after I had my assessment. The things that needed completing on the computer were too difficult for me to do. When I rang Broadbent’s company the receptionist offered straight away to help with the computer things. I am very grateful. Everything has been sorted out for me and my support worker is now being arranged for the start of course on 6th October. The receptionist was lovely and knows absolutely everything about computers. They didn’t mind helping at all. Thank you very much

I was really nervous about my DSA assessment because I didn’t know what to expect – I thought it would be like a test- but the assessor was so helpful and explained that they were there to help me get the equipment and support I needed to achieve my degree. I got more from the assessment than I was expecting to. I was given some really useful software, assistive technology and advice. The assessor was also very helpful at following up on any issues I had with the equipment/support I was provided. Definitely don’t be worried and get your DSA assessment done because it’s so helpful.

Prior to my assessment, I was incredibly nervous and did not know what to expect. The assessor quickly put me at ease and explained the process and details in a calm and timely manner. We later discussed any worries and issues I had and formulated a plan to help combat this. I had a positive experience with the company and would highly recommend them.

My experiences with Broadbents can only be defined as excellent. The idea of “Going the extra mile” may be a Roman one, but this company prove it in the way they care, and carry with empathy and professionalism for their customers. I would always recommend them, they were there for my BSc, MA and now an MPhill/PhD. They cannot do enough to help. Thank you.

Extremely easy to talk to, very welcoming, creates a relaxing environment and very understanding. I now feel, with the assessors’ help and recommendations, i can now achieve my goals and head towards a bright future

My assessor knew exactly what questions to ask to find out what my needs are. I was also very surprised at the range of options there are to maximise my learning potential and am looking forward to progressing with my degree with the recommended support. My assessor was absolutely excellent and I was genuinely moved by the understanding and recognition shown to how frustrating it is to have the academic ability but not be able to achieve my potential as a result of my disability. My assessment far exceeded my expectations and myself and my partner were extremely happy with the professionalism of my assessor and the depth and breadth of knowledge pertaining to my difficulties. Far exceeded my expectations. Excellent. My assessment encapsulated everything we discussed and was an excellent overall assessment of my needs which will help me throughout my entire degree journey.Thank you for a very beneficial experience which will pay dividends throughout my study. I was very apprehensive about the assessment and being able to have a home visit helped massively and my assessor was everything I could ask for and more. Very impressed Also,a few months into my course a tutor told me about another piece of potentially useful course orientated software. I contacted my assessor and I had the software within a week. For anyone apprehensive about going through the assessment it is very informal and there is so much more to offer in ways of support. Please, if you’re in need of any assistance, please reach out because it’s already changed my life.

I had a brilliant assessment. The assessor was very professional, kind, courteous, very sympathetic to my conditions and extremely warm and down to earth. I can actually say that I enjoyed my time with the assessor, which is not what I was expecting as I usually find assessments emotionally upsetting. Thank you to the assessor for all your hard work – I am truly grateful.

The assessor made sure I was totally at ease and comfortable, and explained everything efficiently without being condescending. The assessor was brilliant throughout the entire assessment, and I left very happy. Overall a very positive experience.

Our experience with Broadbent & Co has been first class from start to finish being an organisation run to the highest professional standards. Immediately upon meeting her assessor, my daughter Charlotte was made to feel at ease from the outset with her feeling fully supported and listened to throughout what was a very thorough, concise and engaging assessment conducted by an expert in his field. No stone was left unturned with all Charlotte’s needs being identified and explored. The assessment was solution-driven providing Charlotte with a personalised support package which has proved invaluable to her during her studies at university. I personally was very impressed with the manner in which the assessor conducted the assessment and subsequent report, I knew my daughter was in ‘safe hands’. It was evident that this assessor truly cared and delivered an exceptional service, thank you. Indeed after the actual assessment the support provided by the assessor was on-going ensuring for a smooth transition of support services in a prompt and timely fashion. Nothing was or indeed is too much trouble. Charlotte felt empowered as a result of the friendly, approachable and strategic assessment conducted by the assessor with her feeling reassured as she began her university life.

The assessor at Broadbent and Co constantly provided outstanding help and support and nothing was too much trouble. The assessor was able to sort out a couple of minor issues with suppliers quickly and the ongoing support was unwavering. The assessor is a credit to your company and has inspired me to do well with my upcoming degree course.

My assessor was very patient throughout the assessment. The assessor listened to all my comments and suggested various solutions to help with my problem, all of which were very useful. The assessor was friendly and answered all my questions in great detail with confidence and understanding. Overall, the experience I had at this centre was extremely positive.

Great service, was made to feel very welcome and comfortable during the assessment. I was a little nervous but the assessor was very friendly and made me feel relaxed. Thank you

I visited this company on the 1/09/17 and was really impressed with the service I received.. I felt very comfortable and positive about my experience here. The meeting was professional, welcoming and very productive. Thank you for all the help.

The help I received from Broadbent and the staff were amazing. They have made sure that I am ready for a university with the help and the support I need. Without DSA and the help from Broadbent & Co, I would have struggled in my university life and I will recommend them.

Easy to find at Huddersfield Uni. I was very happy with the assessment today. The assessor was very informative with lots of advice on Apps and Software to assist me. I was pleased how much the assessor wanted to provide me with advice to prepare me for my journey to a successful time at University.

I have to say the assessment process was fantastic. The assessor has managed to help build confidence in my ability to study and overcome the self-doubt you can have when approaching a piece of work. I definitely left the assessment with a totally different mind set towards studying. The assessor was passionate about showing me the different software and apps which are out there. As well different coping techniques and strategies for learning. I would highly recommend this company.

I was a little apprehensive when I received my invitation to attend the assessment and was on the verge of a panic attack when waiting to be seen. Ben the Broadbent & Co assessor was made aware that I was waiting and he came to meet me a little earlier than arranged. Once in the meeting room, Ben made me feel at ease he totally understood what I was feeling and he was very patient as he went through all the help that will be provided; by the end of the meeting, I was totally relaxed and really looking forward to starting my degree. I totally agree that the support put in place is totally invaluable and has made me feel a lot better about attending the course. I am now sure with the continued help of Broadbent & Co I will succeed.

I was a little apprehensive when I received my invitation to attend the assessment and was on the verge of a panic attack when waiting to be seen. Ben the Broadbent & Co assessor was made aware that I was waiting and he came to meet me a little earlier than arranged. Once in the meeting room, Ben made me feel at ease he totally understood what I was feeling and he was very patient as he went through all the help that will be provided; by the end of the meeting, I was totally relaxed and really looking forward to starting my degree. I totally agree that the support put in place is totally invaluable and has made me feel a lot better about attending

Disabled friendly venue and parking. I was not sure what to expect, or what help to ask for, but the assessment was a positive experience, supporting me to understand what help might be useful as I begin my degree. Friendly and professional.

Can’t say anything but nice things about Broadbent & Co. My appointment was at 10 and the assessor came straight away at 10. Lovely service, very friendly, made me feel welcome and comfortable. Very easy to talk to and would recommend anyone to get your assessment done there.

I have nothing but good news to say about Broadbent and Co. The staff are friendly, consistent and caring. You can tell they are really passionate about what they do, always rooting for their students.

My assessor, in particular, was able to really identify the challenges that I was facing during my studies and was able to tailor my needs to me, not just a general approach used for all students. I have depended on them since my first degree in 2012 and I can say their standard of service has not dropped even a little bit.

I am so thankful to the whole team for looking after me, I can definitely say for a fact I would not have made it through my first year of medical school without your services.”

“As the carer of a Student, I can’t express enough thanks to Andrew and his team. Not only was the service 100% from day one but continued to be so for 4 years, until she graduated. Anytime I had difficulties with the DSA, the Needs Assessor and the BCO team were there to assist me. They made the whole experience easy and the initial report was in such depth it was obvious that they fully understood the complex needs of my granddaughter and her disabilities.”

I thought this assessment centre was extremely helpful and shown a great deal of determination in assisting myself through this process. On arriving, I was kindly greeted and offered any cold or hot beverages and asked to take a seat. I was kept surely up to date of when I was going to be seen and was acknowledged by all passing employees. The assessor made me feel very relaxed and comfortable and guided me both professionally and emotionally through the process and has shown a great commitment in succeeding the best possible outcomes from my session. I would definitely recommend this place to anyone and would rate this 10/10 with no faults whatsoever!”

The assessor was very friendly and extremely professional was very understanding in regards to my needs and very knowledgeable about the equipment that I would require. Thank you so much for helping me.”

Did not realize how much support I actually needed. As a more mature student I thought ‘just to get on with it’, but after a comprehensive, friendly and very informative assessment my time at Uni should be less traumatic (for all). Thank you for all time and effort I’ll do my best to implement all the aids recommended.”

These guys are brilliant, they were so helpful during the assessment and even after the assessment. They were friendly, supportive and very understanding, I am very glad that I had chosen this company to do my assessment and would recommend these guys to anyone. They really made my university education much more smoother than I expected to be. Thanks Broadbent&Co.”

I cannot thank Broadbent & Co enough, they have gone above and beyond to help me and now I feel much more confident in my academics. It’s very refreshing to meet people who genuinely care about you and your education. I can’t compliment them enough.”

Before the assessment I had no idea how useful it would turn out to be. The staff are very friendly over email, phone and in person, I certainly felt like I was being treated as a person rather than a number which was great. During my assessment, the assessor was very thorough and made detailed notes whilst still being very attentive, we discussed many items and technologies that may have been helpful during my studies, many of which were things I was not aware would be available! All equipment was arranged and delivered efficiently and I made good use of it all! Great experience with Broadbent & co overall, no complaints.”

Assessor was outstanding and to say I am pleased with all the help and advice is an understatement. Of course I know the help Assessor and I discussed is not guaranteed but even so, the advice was invaluable.

I wasn’t going to apply for DSA because I hate to ‘kick up a fuss’ but I’m so relieved that I did. All the considerable concerns I had re my disability (which is a relatively new issue for me) and studying have been halved at least.

I’m very aware that often people only write to complain so I’m bucking the trend! You, the staff and your partners at Bolton University have been nothing short of fantastic going the extra mile at every opportunity.”