The support I received as a result of my Needs Assessment with Andrew Broadbent, transformed my educational experience. I am writing this review now at the end of my course as I had not realised at the time of my Assessment, how beneficial it truly would be.  I remember being surprised by the warm welcome, not realising how anxious I was . My biggest surprise was in the conversation with Andrew, exploring what I needed to be able to learn. He listened attentively and in the suggestions he offered, I felt for the first time ever, that someone understood and acknowledged  my difficulties. His  care and non judgemental attitude was a positive influence for me. I did receive the technology, training and tutorial support that was essential, but also had the  confidence to know that  when  I had any concerns, I was able to  contact Broadbents for help . Thank you very much. Julie