My assessment was carried out over the phone due to not being able to do in person appointments at this moment. I was really nervous at the beginning however the assessment was absolutely fine.
My assessor, Jennifer, was so lovely. It was a really casual yet professional chat. This really eased any anxiety I had as she was so easy to talk to. They really are there to help you. They make you feel valued and want to do their best to get you everything you may need in terms of assistance.
I would highly recommend.